Contact
Spotted a bonus multiplier that no longer matches what an operator publishes, or a payout window that has quietly stretched? Write to [email protected] and we will re-read that brand's terms before the next update. Replies go out within one business day, in English.
Three details make a report usable straight away: the brand name, the date you saw the term, and a screenshot or a link to the page carrying it. With those three we can compare the operator's current wording against the figure in our table and correct the row the same week.
What we cannot do is act as an intermediary: no commercial relationship lets us unfreeze an account or overturn a bonus forfeiture. Where the licence holder runs a formal complaints route, we will tell you which body to approach.